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Complaints and Suggestions

Dear citizen,

Here you may address any complaint or suggestion for the requested and delivered service at the Department for Consular Affairs and other consular posts in Kosovo's missions abroad.

You may write to us at in order to adress all complaints regarding the consular services offered so we can advance the efficiency and quality of the services offered.

Your help plays an important role in the Ministry's effort to better the quality of the consular services offered.

Thank you.